Frequently Asked Questions

Once your payment is successfully confirmed, the digital license key and invoice are delivered instantly to your email or WhatsApp. This process usually takes **a few seconds to a few minutes** after payment confirmation. :contentReference[oaicite:1]{index=1}

Sometimes banks and UPI systems take longer to confirm payments, so delivery may be delayed. If you still don’t receive the key within **30 minutes**, contact our support team with your order details for assistance. :contentReference[oaicite:2]{index=2}

No. All products sold on indiapcmart.com are **digital software licenses** only. No physical box, CD/DVD, or printed manuals are shipped. You will receive only the activation key and instructions electronically. :contentReference[oaicite:3]{index=3}

After receiving your license key, download the official software from the manufacturer’s website, install it, and enter the license key during installation or activation. If you face difficulty, contact support. :contentReference[oaicite:4]{index=4}

Yes. We partner with authorized software distributors and antivirus brands, so all license keys sold through indiapcmart.com are **100% genuine and authentic**. :contentReference[oaicite:5]{index=5}

Due to the nature of digital delivery, once the license key is delivered, we generally do not offer refunds. Please check the product compatibility and details before purchasing.

We accept all major UPI methods, credit cards, debit cards, net banking, and other secure payment options available at checkout. Your payments are processed securely.

Renewal keys work only if the existing software is already installed and activated. If you reinstall the software fresh, the renewal key may not work without the existing installation. :contentReference[oaicite:6]{index=6}

First, ensure you entered the key exactly including all characters. If the key still doesn’t work, contact our support team with your order ID and purchase email. Our team will assist you.

We provide assistance for delivery issues and incorrect key delivery. For brand-specific installation or troubleshooting, refer to the software manufacturer’s support because each product has unique technical steps. :contentReference[oaicite:7]{index=7}